Frequently Asked Questions

Why should I use a Salesforce consulting partner like Pivotal Leap?
Your business needs are unique and there is no one-size-fits-all package that will work for you. You use our knowledge and experience to custom design the right platform and applications so you can get the best quality and return from your Salesforce investment.
What package or level of service is right for my business?
We’ll hold a free initial consultation where we’ll discuss your business goals and current use of Salesforce. We can then recommend the right package and level of services for your business needs.
Does Pivotal Leap providing training and support?
Yes. We train your team and provide ongoing support so that you can achieve the highest benefits from your Salesforce experience.
What is Pardot or Marketing Cloud Account Engagement?
Marketing Cloud Account Engagement (formerly Pardot) is a Salesforce add-on application designed to help businesses with B2B marketing automation. It is a Salesforce SaaS (software as a service) marketing automation platform offering automation for common B2B marketing tasks including email automation, targeted email campaigns, lead management, behavioral tracking, and digital marketing campaigns.
How does your onshore/offshore model benefit me?
We have trained Salesforce specialists in the United States and India to serve our clients. Because our owner hails from India, he has developed a support system of experts there who can provide everything needed for Salesforce support on a 24- hour availability in addition to onshore resources. You have access to a team of support without the high cost of onshore labor.
Does Salesforce work for all businesses?
Yes. Salesforce is designed to improve and automate processes for businesses of any size.
Does Pivotal Leap work with nonprofit organizations?
Yes. In fact, we have a specialized software package that is deal for nonprofits, along with special pricing.

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