pivotal logo

Reimagine B2B Commerce with Salesforce Cloud

Empower buyers with fast, personalized self-service experiences while enabling your sales team to focus on stronger customer relationships.
Deliver the fast, personalized, self-service experience your buyers demand, while your sales team focuses on building stronger relationships. Salesforce B2B Commerce Cloud makes it possible for leading US manufacturers, distributors, and suppliers.
Book a discovery call
herosectionimg2

Partnered With

Trusted by Industry Leaders

Client 1 Client 2 Client 3 Client 4 Client 5 Client 2 Client 3 Client 4
0 +

Certified Salesforce Developers
Deployed in global projects

0 +
Successful Salesforce customizations and integrations
0 +
Trusted Fortune Companies and fast-growing startups
/5
Successful Salesforce customizations and integrations

Navigating Complex Workflows

The Challenges B2B Companies Face Every Day

If you’re like most manufacturers, distributors, or suppliers in the US, chances are you’ve seen these struggles up close:

Manual orders slow everything down

Sales reps spend hours entering data instead of focusing on customers. Small mistakes snowball into delays and unhappy buyers.

Outdated portals frustrate customers

Your distributors and dealers expect a smooth, Amazon-like experience. Instead, they get clunky interfaces and endless back-and-forth.

Bulk orders and custom pricing get messy

Handling account-specific pricing, discounts, and contract approvals offline creates confusion—and lost revenue opportunities.

Disconnected systems waste time

When CRM, ERP, and commerce don’t “talk” to each other, it means duplicate work, siloed data, and a lack of visibility across teams.

Scaling feels harder than it should

As orders grow, so do inefficiencies. What once worked no longer keeps pace with your buyers or your sales team.

Limited customer insights block growth

Without centralized data, it’s nearly impossible to predict demand, personalize offers, or strengthen customer loyalty.

Smarter Digital Selling

The Salesforce B2B Commerce Cloud Advantage

B2B buying doesn’t have to feel broken. With Salesforce B2B Commerce Cloud, you can transform complex, manual sales into a modern, digital experience that scales with your business.
  • For business leaders: It’s about future-proofing growth. You gain a commerce platform that mirrors today’s buyer expectations, strengthens relationships, and keeps your business ahead of competitors who are still stuck in outdated models.
  • For operations teams: It’s about clarity and control. Orders, pricing, approvals, and inventory are all managed in one place—integrated with Salesforce CRM, ERP, and even CPQ. No more data silos, missed follow-ups, or endless spreadsheets.

Smarter Digital Selling

Pivotal Leap is Your Growth Partner for Smooth Salesforce B2B Commerce Cloud Implementation

As a Salesforce B2B Commerce Cloud implementation partner, we don’t just deploy software—we build scalable solutions that fit your business.

Implementation & Customization

End-to-end setup of Salesforce B2B Commerce Cloud tailored to your workflows, pricing models, and customer needs.

Integration with Salesforce Ecosystem

Seamless connections with Sales Cloud, Service Cloud, CPQ, ERP, and logistics systems for a single source of truth.

User Experience & Design

Choose part-time, full-time, or project-based consultants and scale your team exactly when you need.

Data Migration & Catalog Management

Safe transfer of existing customer data, contracts, and product catalogs into your new digital platform.

Training & Onboarding

Hands-on guidance for your sales, operations, and customer service teams to get the most out of Salesforce.

Support & Optimization

Ongoing monitoring, performance tuning, and upgrades so your commerce platform grows with your business.

Broad Sector Coverage

Industries We Support

No two B2B companies are the same—but the challenges often are. Here’s how Salesforce B2B Commerce Cloud adapts to key industries in the US:

Manufacturing

Simplify bulk and contract orders with real-time pricing and inventory.

Distribution & Wholesale

Manage SKUs, networks, and pricing while streamlining reorders and logistics.

Healthcare & Life Sciences

Automate medical supply orders with secure, compliance-ready role-based access.

Automotive & Spare Parts

Enable dealers to locate, order, and track parts with ease.

High-Tech & Industrial Equipment

Simplify complex orders using CPQ for engineers, resellers, and buyers.

Food & Beverage

Manage perishable inventory, recurring distributor orders, and compliance-driven supply chains.

Adaptable Work Approaches

Three Ways to Work With Pivotal Leap

Every business runs differently—so we give you options to partner with us in the way that makes the most sense for your goals, team, and timelines.

Model Best For What You Get Your Involvement
End-to-End Implementation
Businesses that want a complete, turnkey Salesforce B2B Commerce Cloud rollout
Full discovery, customization, integrations, testing, go-live, and post-launch support
Minimal—our team handles everything, you approve milestones
Dedicated Resources
Companies that want skilled Salesforce experts working exclusively on their projects
Developers, architects, or consultants embedded into your team, fully focused on your business
High—you drive priorities, we provide the talent
Managed Services
Businesses already running Salesforce B2B Commerce Cloud that need ongoing support
Continuous monitoring, enhancements, troubleshooting, and upgrades
Low—we proactively manage and optimize while keeping you updated

Collaborative Growth Process

How We Work – From First Call to Final Impact

We keep our approach simple, transparent, and business-focused:

1. Discovery & Assessment
We dive deep into your sales process, buyer needs, and existing systems. This ensures we map your business goals directly to Salesforce B2B Commerce Cloud capabilities.
Outcome

A clear blueprint of requirements and ROI goals.

2. Solution Design
We create a tailored roadmap — designing workflows, portals, pricing models, and integration patterns (ERP, CRM, finance, inventory).
Outcome
A customized plan showing how Salesforce B2B Commerce will streamline your operations.
3. Implementation & Integration:
Our experts configure, customize, and integrate B2B Commerce Salesforce with your systems. From contract pricing to bulk order automation, we ensure everything runs seamlessly.
Outcome
A live, fully functional commerce solution aligned with your workflows.
4. Training & Onboarding
We train your teams on using Salesforce B2B Commerce Cloud effectively — from admins to end users.
Outcome
High adoption, smoother transitions, and minimal downtime.
5. Ongoing Optimization & Support
Post go-live, we don’t just step away. Our Managed Services keep your environment optimized, secure, and updated with new Salesforce releases.
Outcome
Salesforce B2B Commerce Cloud that grows with your business, not against it.

Powered by Expertise

Why Pivotal Leap Excels in Salesforce B2B Commerce?

Rapid Access to Certified Experts

Get Salesforce B2B Commerce professionals onboard in 48 hours to jumpstart your projects.

Strategic Commerce Alignment

We design solutions that directly link Salesforce features to your business goals and sales KPIs.

Flexible Engagement Models

Choose implementation, dedicated teams, or managed services based on your project needs.

Seamless System Integration

Connect Salesforce with ERP, CRM, and inventory to automate workflows and reduce errors.

Rescue & Recovery for Stalled Projects

Fix underperforming Salesforce Commerce Cloud projects and optimize processes quickly.

Continuous Optimization & Support

We refine catalogs, pricing rules, and workflows post-launch to maximize ROI.

Smooth Out B2B Sales and Expand Faster

Make ordering simple, cut down manual work, and manage distributors with ease so you can focus on growing your business.
See It in Action

Stories of Trust

Client Testimonials

Pivotal Leap helped us hire a Salesforce platform developer in just 2 days. The onboarding was smooth, and the developer delivered beyond expectations.
US-based IT Firm
CTO

Top Queries

Frequently Asked Questions

How can Salesforce B2B Commerce Cloud simplify complex B2B ordering?

Salesforce B2B Commerce automates bulk orders, custom pricing, and distributor-specific catalogs, reducing manual work and errors while speeding up order processing.

Yes, it supports multiple distributor portals, tiered pricing models, and regional variations, enabling your business to scale without creating operational bottlenecks.
Salesforce B2B Commerce provides APIs and integration tools that synchronize data across systems, automate workflows, and give a unified view of orders, inventory, and customer accounts.
Depending on complexity, a standard implementation ranges from a few weeks to a few months, including setup, integration, testing, and user onboarding, while minimizing business disruption.
Absolutely. Automated workflows, real-time inventory updates, and validation rules ensure that orders are processed correctly, reducing mistakes and customer complaints.
ROI comes from faster order processing, reduced manual effort, fewer errors, improved distributor satisfaction, and increased sales efficiency—all of which are measurable through reporting dashboards.
Salesforce B2B Commerce allows optimization of workflows, automation of repetitive tasks, and integration improvements, helping to resolve inefficiencies and improve overall performance.
Yes, you can. When you hire a Salesforce developer, they can fine-tune your B2B Commerce Cloud to match your unique business workflows. From creating personalized storefronts to automating bulk orders and pricing rules, a certified developer helps you get the most out of your Salesforce investment.
When connected with Salesforce Service Cloud Implementation, your B2B Commerce platform gives your support team a complete view of each customer’s journey—orders, cases, and communication history—all in one place. This makes service faster, smarter, and more personalized for your B2B clients.
Definitely, with the help of Salesforce Integration Services, your B2B Commerce Cloud can connect smoothly with ERP, CRM, and inventory platforms. This ensures your teams always have accurate data on orders, pricing, and stock levels—eliminating manual updates and delays.
Scroll to Top